I still use an older version of Tbird on my laptop for another email account and it never ever crashed, no matter what I sent or opened or viewed. Providing this information ahead of time can help expedite the diagnosis of the issue and in turn help identify the cause of the issue. I DO regularly clear out my trash and Compact Folders Solution In the event you encounter a PingID error, there are specific items of information and certain tasks that support will request from the PingID administrator from the end users encountering the issue. This has been happening for about 3-4 months, since one of the recent updates.īefore anyone suggests any of the following: When you exit normally, the parent.lock file is deleted as part of the orderly shutdown process. I am in the middle of an important academic work and need that pdf but Tbird constantly crashes every blasted time. TBird creates a parent.lock file when it is running, as a semaphor file that tells any other instance you try to start of the program that there is already one copy running. For 2 days now I have been trying to open a small pdf attachment (from a reliable source) and no matter what I do, Tbird crashes. Opening attachments is almost impossible. Copy data and account settings from a desktop version to a portable version of tbird I tried to place my profiles from Thunderbird into Thunderbird Portable and it did not work. menu option because the normal "Attach" Icon ALWAYS causes a crash. The only way I can attach something - when I am lucky - is to use the File. ![]() ![]() To be honest, I am getting sick and tired of Tbird crashing every time I try to send or open or save an attachment. Select them and click "End Process" to be completely sure you have TBird shut down.įFox also writes its own parent.lock semaphor file when running.I use Thunderbird 52.7.0 (32-bit) on my Windows 7 PC. Look for thunderbird.exe in the Processes list. Plus, the portable version leaves no personal information behind on the machine you run it on, so you can take your email and adress book with. It has lots of great features including quick message search, customizable views, support for IMAP/POP, RSS support and more. If you are running Windows, it is easy to check for these phantom processes, just exit TBird and bring up the Windows Task Manager (ctrl+alt+del). Thunderbird is the safe, fast email client thats easy to use. This may have prevented the parent.lock file from being deleted properly. ![]() it can sometimes happen that when you shut down TBird, it may leave some phantom process running in the background. There is no need or reason to include parent.lock in your backup files.īUT. The parentlock file is created every time Thunderbird starts and should automatically clear after you close Thunderbird. Thunderbird is an open source project, which means anyone can contribute ideas, designs, code, and time helping fellow users. With TBird NOT running, you can safely delete parent.lock to allow the program to start up normally. For more on all the new features in Thunderbird 102, see What’s New in Thunderbird 102. If you don't have an orderly shutdown (computer lock up for instance), the parent.lock file may not get properly deleted, which can later cause you problems when trying to start the program back up. TBird creates a parent.lock file when it is running, as a semaphor file that tells any other instance you try to start of the program that there is already one copy running.
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